Shipping Information

This Shipping Information policy outlines how orders are processed and delivered by Digital Media Studioworks, LLC. Our goal is to provide a transparent and reliable shipping experience for all customers.

Business Information

Digital Media Studioworks, LLC
Digital Marketing Agency
Email: [email protected]
Phone: (714) 206-0164
Business Registration Number: 202017110501

Shipping Coverage

At this time, we ship orders within the United States only. Orders placed from outside the United States may not be processed.

Shipping Fee

We offer a Flat Rate Shipping Fee of $4.99 for all orders.

The shipping cost will be clearly displayed at checkout before payment is completed.

Sales Tax

The current sales tax rate applied to orders is 0%.
Customers will not be charged additional tax on purchases unless required by applicable regulations in the future.

Order Processing Time

Orders are processed within 2–3 business days after payment has been successfully confirmed.

Processing includes:

  • Order verification

  • Product preparation and packaging

  • Dispatch preparation

Orders are processed on business days only (Monday through Friday). Orders placed on weekends or holidays will begin processing on the next business day.

Daily Order Cut-Off Time

The daily order cut-off time is 5:00 PM Pacific Standard Time (PST).

Orders placed before 5:00 PM PST will begin processing on the same business day.
Orders placed after 5:00 PM PST will be processed on the next business day.

Estimated Delivery Time

After the order has been processed and shipped, the estimated delivery time is 7–9 business days depending on the shipping destination and carrier conditions.

Delivery time may vary slightly due to factors such as:

  • Weather conditions

  • Carrier delays

  • High seasonal demand

  • Incorrect shipping information

Total Estimated Shipping Time

The total estimated time to receive your order is 10–12 business days, which includes:

  • Order Processing Time: 2–3 business days

  • Shipping / Delivery Time: 7–9 business days

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information if available. Tracking allows customers to monitor the progress of their shipment.

Incorrect Address or Delivery Issues

Customers are responsible for providing accurate shipping information when placing an order. If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.

Digital Media Studioworks, LLC is not responsible for delivery failures caused by incorrect customer-provided information.

Shipping Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including carrier disruptions or logistics issues. In such cases, we appreciate your patience and understanding.

Contact Information

If you have any questions regarding shipping or the status of your order, please contact our support team.

Email: [email protected]
Phone: (714) 206-0164